Returns and Exchanges

We will gladly accept returns if you are not completely satisfied with Mello purchase or gift for any reason. To process please email We will provide a product exchange or credit for equal value to Products must be returned in new condition with packaging. Products must be returned within 30 days of purchase.

Mello will only accept returns and exchanges from purchases made on Mello will not allow returns from an alternative retail or ecommerce store. Mello monitors return activity for abuse and reserves the right to limit returns or exchanges at Mello in all instances.

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These products have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease or ailment. Always check with your physician before starting a new dietary or topical supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.